Social without the stress.
Engage your customers like never before.
Managing your online presence is a full-time job.
Daily posts. Reviews. Online customer service. There’s a lot to handle when it comes to your social media. Fortunately, there’s Hive Social. Our experts not only manage your online life but also can help turn an interaction into a lifelong customer.
How It Works
Every project has to start somewhere, and with Hive Social, it begins with an introduction to your very own account manager. They’re your point of contact, and in charge of assembling a team of savvy writers, designers and specialists, ready to get to work on your behalf.
Next up is polishing your online presence.
With a plan in place, your team sets you up on all the social media platforms your customers use day to day, such as Facebook, Yelp and Twitter. We update your photos and even design customized logos to keep your business looking fresh and current.
We get to work building loyalty and creating content.
Creating a voice and tone takes skill and time, both of which your writer has on hand. They’ll not only write your posts, emails and tweets, they’ll monitor engagement to determine what works and what doesn’t. By putting out a variety of content throughout the week, they keep you at the forefront of your follower’s minds and drive customers to your doorstep.
We’re keeping your reputation clean 24/7.
We check sites like Yelp, Google and TripAdvisor to ensure all incoming reviews are answered swiftly and authentically. By working hard to defend your business against unfair criticism, we can earn second chances with tough one-star reviewers and ensure that even glowing reviews are met with the appreciation they deserve.
Keep in the loop with reporting and real-time updates.
Want to see how you’re doing? We give you access to an easy-to-use tool so you can review and approve our work before it goes out. Your Account Manager also keeps you up to speed on your growth with regular check-ins and performance reports.
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